Refund policy

At Jewel Thief, we're dedicated to delivering products that mirror the exact images shown, with each picture meticulously captured to ensure authenticity. However, please note that due to hygiene reasons, we do not accept returns or offer refunds.

*Exceptions can be made in cases where customers have received incorrect or damaged products. To initiate a return in such cases only, please provide an opening video within 24 hours of parcel delivery.